Terms & Conditions


This website, located at www.acwo.com or any of our affiliated sites including mobile and/or Internet applications or "apps" (collectively, the "Site"), is provided by ACwO Lifestyle Private Limited ("ACwO," "we," "our," or "us") to the person accessing this Site ("you," "your").

The use of this website is governed by the following terms and conditions. We reserve the right to change, replace, add, or remove any portion, content, information, or product of this website without prior notice, including the terms, conditions, and policies of this website. It is your responsibility to review these policies for any updates. Your use of this website means that you agree to these terms and conditions. Your use of any information or material on this website is entirely at your own risk. It is not our responsibility to ensure that the information or materials available meet your specifications.

By accessing or using the Site, you agree to be bound by these Terms of Use and our policies, including the Privacy Policy, Replacement Policy, Shipping Policy, and Warranty Policy (collectively "Policies"), as they may be modified or updated from time to time.

Your use of the Site implies your acceptance of these Terms of Use and Policies, whether or not you have read them. If you do not agree with any of the rules outlined in the Terms of Use or the Policies, please do not use the Site. You are responsible for ensuring that accessing and viewing content on this Site is legal in your location.

The images of the items on the website are for illustrative purposes only. While we have made every effort to display the colors accurately, we cannot guarantee that your computer's display of the colours accurately reflects the color of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however, we make every effort to ensure they are as accurate as possible. We take all reasonable care to ensure that all details, descriptions, and prices of items are as accurate as possible.

We ensure that all pricing details appearing on the website are accurate. However, errors may occur, in which case information will be provided to you if an order has been placed by you. If you wish to cancel the order, we would be willing to help you and refund the amount (if already paid). If we are unable to contact you, we reserve the right to cancel the order. Prices for items may change from time to time without prior notice. However, this will not affect orders that have already been dispatched. The price of an item includes GST taxes at the prevailing rate for which we are responsible as a seller.

When placing an order, you will be presented with various options for delivery, which may vary depending on the area from which you are ordering. After placing an order, you will receive an SMS confirmation describing the details of your order and the estimated delivery time. Generally, the maximum estimated delivery time is 7-10 business days. On occasion, delivery to its destination may take longer than the estimated time due to unforeseen circumstances for which the management will not be responsible. However, we will notify you by email or SMS.

Products on this website are intended solely for sale in India. For those who access the site from countries other than India, ACwO Lifestyle Private Limited is not responsible for the delivery or replacement of the products.

All intellectual property rights associated with the products shall be owned absolutely by ACwO Lifestyle Private Limited.

These terms shall be governed by and construed in accordance with the laws of India without reference to conflict of laws principles, and disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the courts at New Delhi.

You agree to indemnify, defend, and hold harmless ACwO Lifestyle Private Limited, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages, or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.

You agree that ACwO Lifestyle Private Limited may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or ACwO Lifestyle Private Limited terminates your use of any service, you shall still be liable to pay for any service that you have already ordered until the time of such termination.